Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated?
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Yes — Pitch Notes operates under a Curacao eGaming licence, which is standard for international sportsbooks. The licence number is displayed in the site footer, and you can verify its status directly on the Curacao eGaming regulator's website using that number.
02 What welcome bonus does Pitch Notes offer for new users?
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New users at Pitch Notes receive a 100% matched deposit bonus up to $100. The bonus is credited automatically after your first deposit, but you must opt-in via the promotions page. Wagering requirements apply — see the specific bonus terms for details.
03 How do I withdraw my winnings from Pitch Notes?
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Withdrawals can be made via the same method used for your deposit (e.g., e-wallet, bank transfer). Navigate to the cashier section, select withdrawal, and choose your preferred method. Processing times vary: e-wallets take 24-48 hours, while bank transfers may take 3-5 business days. Minimum withdrawal is $20.
04 What types of bets can I place on World Cup matches at Pitch Notes?
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Pitch Notes offers a wide range of betting markets including match result (1X2), over/under goals, handicap betting, both teams to score, correct score, and player-specific props. For the World Cup, live in-play betting is also available with updated odds throughout the match.
05 What happens to my bet if a World Cup match is postponed or cancelled?
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If a match is postponed before kickoff, your bet is void and the stake is returned to your account. For in-play bets, if the match is abandoned and not completed within a specified timeframe (usually 24 hours), bets are void unless the outcome is already determined.
06 How does Pitch Notes ensure the security of my personal and financial information?
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Pitch Notes uses 256-bit SSL encryption to protect all data transmitted between your device and their servers. Additionally, they comply with KYC (Know Your Customer) regulations, requiring identity verification before large withdrawals to prevent fraud and ensure account safety.